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Post by lpatrice on Nov 1, 2008 20:18:22 GMT -4
eBay cannot do anything to get your money back. Your best bet, is to file a claim on PayPal (assuming you paid with PayPal) although you only have 45 days to do so. However, if the seller cannot provide PayPal with a valid tracking number that shows delivery to you - you'll get your money. Unfortunately if you did not pay with PayPal and/or it has been more than 45 days, you are on your own.
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SluttyMary
Blueblood
Posts: 1,205
Oct 20, 2005 9:16:30 GMT -4
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Post by SluttyMary on Nov 2, 2008 7:50:08 GMT -4
Thanks guys. I still haven't heard anything from the seller. I did pay with Paypal, so I will try and file a claim, but I guess it has been too long. Patience is not always a good thing.
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firstaid
Guest
Oct 6, 2024 17:25:27 GMT -4
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Post by firstaid on Dec 1, 2008 16:51:25 GMT -4
I have not sold any thing on ebay for about 4 months. So recently I put a couple of things for auction. I allowed free shipping if the person Buy's it Now. A buyer did Buyitnow and paid, but paypal has this new policy that keeps the payment on hold until the seller "proves" they shipped the item to the buyer. My problem is the item that I am mailing only needs one postage stamp. I would be totally over paying if I use paypal's shipping labels. What should I do?
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xenna
Lady in Waiting
Posts: 450
Feb 22, 2006 22:34:04 GMT -4
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Post by xenna on Dec 2, 2008 4:20:51 GMT -4
I have not sold any thing on ebay for about 4 months. So recently I put a couple of things for auction. I allowed free shipping if the person Buy's it Now. A buyer did Buyitnow and paid, but paypal has this new policy that keeps the payment on hold until the seller "proves" they shipped the item to the buyer. My problem is the item that I am mailing only needs one postage stamp. I would be totally over paying if I use paypal's shipping labels. What should I do? It's been awhile since this issue cropped up for me, but I think that you can also input a Delivery Confirmation number from USPS as a substitute.
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Post by incognito on Feb 24, 2009 20:36:23 GMT -4
Question -- I purchased something, not on ebay, but on ioffer (which is similar to ebay, so I figure the same etiquette applies). The seller supposedly shipped the items on February 11, but I haven't received them yet. I emailed him asking if he'd send a replacement item if the initial order was lost in the mail. His response? He didn't replace items that were lost through the mail unless I paid a $5 replacement fee, and that he only replaced stuff for free if it was damaged or defective (and in that situation, I would have to send him the defective discs first, so it's not like I can lie and say that I got damaged goods).
I doubt this is a problem with my post office because I've received other items at this address with absolutely no problem. And I don't think he's lying about having shipped the DVDs. But in my mind I shouldn't have to pay a replacement fee for something lost in the mail. IMO that's the sort of cost that should be "eaten" by the seller. I've occasionally sold something on ioffer, and once I got a comment from a buyer that the items had arrived cracked. Of course I hadn't shipped them in that condition, they had been cracked during delivery. But I still sent a replacement item at no cost to the buyer. I think that's the right thing to do.
I'm not really sure how to respond to this seller. Any advice?
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Post by Spinderella on Feb 26, 2009 13:40:45 GMT -4
I know that with eBay, they offer you to purchase "insurance" to protect you and the seller if the item is lost in the mail.
This is because the seller can take that insurance fee and use it to purchase actual insurance with the Post Office to protect your / their investment.
Paying a replacement fee sounds standard, IMO.
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Post by LAX on Mar 2, 2009 13:44:40 GMT -4
more of an Ebay peeve than a question. I won an auction the Saturday before last, paid immediately, expected the item to be delivered sometime last week. Well, this morning I get the USPS confirmation of shipment email, so they haven't even sent it yet. I checked on the seller's feedback and I see someone who won an auction from them on the same day in the same hour already received their item and left feedback for it. WTF! I emailed the seller to ask about this and they responded that they live in a remote area and only get to the post office once a week. That doesn't explain why someone else who won at the same time got there stuff already. Not only that, if a seller is an infrequent shipper I really think they should note that in their auction description.
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Post by chiqui on Mar 6, 2009 16:54:14 GMT -4
Out of 15 items that I was sellng on ebay recently, only one sold, a set of Elvis playing cards, naturally, which doesn't surprise me. Bah. I am going to stick to Craigslist.
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Post by bklynred on Mar 9, 2009 17:05:33 GMT -4
more of an Ebay peeve than a question. I won an auction the Saturday before last, paid immediately, expected the item to be delivered sometime last week. Well, this morning I get the USPS confirmation of shipment email, so they haven't even sent it yet. I checked on the seller's feedback and I see someone who won an auction from them on the same day in the same hour already received their item and left feedback for it. WTF! I emailed the seller to ask about this and they responded that they live in a remote area and only get to the post office once a week. That doesn't explain why someone else who won at the same time got there stuff already. Not only that, if a seller is an infrequent shipper I really think they should note that in their auction description. I absolutely agree. It's the seller's responsibility to get their products out quickly, esp. since they're getting paid immediately. You don't have the option as a buyer to say I can't access my account for a week, I'll pay you later...? I think that excuse is really lame.
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Post by sardonictart on Mar 20, 2009 13:03:17 GMT -4
Has anyone here used Dubli (reverse auction site), yet? Apparently, it's big in Europe, and starting to gain steam in the USA.
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