india7
Guest
Oct 12, 2024 4:24:13 GMT -4
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Post by india7 on Jul 16, 2007 22:09:38 GMT -4
I just bought Sweet Japanese Girl... and I need help. How does one use it? I got it because I read it was great for blackheads around the nose. Help please! TIA. Okay, here's what we just learned during skincare training. The reason there have been so many complaints about SJG going moldy? Is because you're not supposed to wet it! I've made this mistake, and it was bad news! So, the first thing I can tell you is this - keep it dry, and use it on your dry face. Take it and first warm it up in your hand a little, then rub the bar all over your face. Use the "face" part of it to get in all the nooks and crannies of your face, in the sides of your nose, etc. Put it away at that point, and rub the cleanser all over your face - work in all those good grainy bits to exfoliate. Tissue it off, and THEN splash your face with water to get the first round of it off. After, take a warm wet wascloth and go really well over your face, then do your toner and moisturizer. I've heard so many sales associates say to wet SJG and Baby Face, and that is actually wrong for both of them - and I've done it wrong too!
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dragonflie
Sloane Ranger
Posts: 2,013
Mar 14, 2005 2:10:14 GMT -4
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Post by dragonflie on Jul 16, 2007 22:13:52 GMT -4
Yay!!! Thanks so much India. I'm really hoping for SJG to work... so far I haven't seen much of a change.
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Deleted
Posts: 0
Oct 12, 2024 4:24:13 GMT -4
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Post by Deleted on Jul 17, 2007 1:38:00 GMT -4
I feel kinda weird asking this, since I'm mostly a lurker, but India I was wondering what kind of questions did they ask you on your interview? I'm not applying to lush, but I applied to the Body shop, and Ricky's, and i've never been on a real formal interview before, so I really don't know what to expect. I mean I know the general questions, but I wanna know is did they ask you like hard math questions, and really put you on the spot?
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india7
Guest
Oct 12, 2024 4:24:13 GMT -4
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Post by india7 on Jul 17, 2007 6:47:11 GMT -4
Well - I don't know that I can be of much help, because really, the Lush interview was different than any other interview I've ever had. They didn't ask the standard "Where do you see yourself in 10 years?" "Why did you leave this job?" kind of questions. It was more the kind of stuff like, "Tell me about a time you gave great customer service, and what you did. Tell me about a time YOU got great customer service and why. We all bring in our own music to play on the sound system - which CD would you bring in and why?" He didn't care about the standard stuff, he really wanted to find out about us as people. I'd say out of the two places you applied to, The Body Shop might have the more formal kind of interview. Ricky's interview might be more like a Lush interview. Good luck either way, and let us know how you do!
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Post by Brookie on Jul 17, 2007 8:19:37 GMT -4
Yeah, my LUSH interview was a group interview. We were asked similar questions to what India has stated.
We had a good day at the shop yesterday - we exceeded our average sale goals for three hours and I crept away last night with three new bath bombs as a reward. Whoo hoo.
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kore
Guest
Oct 12, 2024 4:24:13 GMT -4
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Post by kore on Jul 17, 2007 19:06:36 GMT -4
There was a Harry Potter party at Herald Square today. I got me some Potion ((((LOVE)))) Smells like HEAVEN!
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Deleted
Posts: 0
Oct 12, 2024 4:24:13 GMT -4
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Post by Deleted on Jul 18, 2007 0:29:14 GMT -4
Thanks India and Brookie, that really helped me a lot. But umm what if you never worked in customer service? Do you think I should just forget about them even giving me an interview?
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india7
Guest
Oct 12, 2024 4:24:13 GMT -4
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Post by india7 on Jul 18, 2007 6:39:43 GMT -4
Of course not, why wouldn't you at least go on the interview? Why give up that easily without even trying? Besides, you're confusing "customer service" with an actual departmental title. By "customer service" in the sense I was talking about, my manager meant, have you ever gone out on a limb for a customer? Has a store ever done that for you while you were shopping there? It doesn't mean that you're going for a job at the Customer Service department of a company. It means, using Lush as an example since that's the thread we're in, the first time I ever tried Retread conditioner. I was buying a bottle of American Cream for the first time, and the girl asked me if I had really dry hair. I said yes - and without even asking if I wanted it, she fixed me a sample of Retread to take home with me. That's good customer service - "You're already buying a really good conditioner for dry hair, but here's another one you might like". That's what they mean by "customer service" in the day to day, out on the sales floor retail sense.
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Post by Brookie on Jul 18, 2007 7:52:44 GMT -4
What India said. This is my first retail job - ya gotta start somewhere.
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Deleted
Posts: 0
Oct 12, 2024 4:24:13 GMT -4
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Post by Deleted on Jul 18, 2007 14:06:18 GMT -4
Thanks India and Brookie, that really helped me a lot. But umm what if you never worked in customer service? Do you think I should just forget about them even giving me an interview? To use corporate buzz-speak (which I hate, but it's applicable here), "think outside the box." Just think of customer service as being helpful to someone else. You're trying to show problem-solving and application of knowledge skills. Example - A friend of mine needed help with a school assignment - she needed a non-fiction book that would be appropriate for use in a senior English class, and couldn't think of any. She asked another friend and I for suggestions, and we came up with a few. (I also offered to think of some more if our original ones didn't work out.)
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